Welcome!
Special Ambulance Transfer Service Ltd (SATS) is a leading independent ambulance service, providing a specialist,
more focused service for the transfer of High Dependency and Critical Care patients within both the public and private
healthcare sectors, along with tailored solutions for non-emergency transfers, repatriations and event medical cover.
SATS operates 24 hours a day, 7 days a week, 365 days a year to anywhere across the UK and mainland Europe.
Founded in 2006, SATS has become internationally recognised as providing a professional service built upon highly qualified,
multi-disciplinarily teams and custom designed, fully equipped vehicles.
SATS is regulated by the Care Quality Commission and is compliant with all required standards.
Vision
To provide and uphold high level patient care governed by specialist nurses throughout ambulance transfer to or from medical facilities.
Mission Statement
Above all else, we are committed to the continuation of care and wellbeing for each and every patient entrusted into our care. As
a dedicated inter-hospital transfer service, our objective is to increase recognition of specialist transfer services across the UK
and Europe to promote higher levels of patient care and safety.
Values
Our values which are consistent with the Care Quality Commissions’ 5 key lines of enquiry serve as a compass for our actions and describe
how we behave within the profession.
- Safe – To protect patients from abuse and avoidable harm
- Effective – To ensure our care, treatment and support achieves good outcomes, helping us to maintain quality of life
- Caring – Entrusting our staff to involve and treat patients with compassion, kindness, dignity and respect
- Responsive – Organising our services to meet the needs of service users
- Well-led – Leading, managing and governing our service to certify high quality care based around the individuals needs is provided, and that it
encourages learning and innovation as well as promoting an open and fair culture.